OpenWay, the global vendor of the WAY4 payment processing software, is
rated as strong
positive by Gartner, the world leader in IT research and consulting. 13
vendors were evaluated for the 2009 report “MarketScope for
Multiregional Card Management Software”. OpenWay received the highest
possible rating of Strong Positive. According to Gartner’s scale,
“strong positive” means that potential customers may “consider this
vendor a
strong choice for strategic investments”.
“Banks, processors and telcos anticipate customer-centric payment solutions”, – comments
Wim Pardon, Managing Director of OpenWay Belgium.
“A good example is WAY4 Customer Profile, highlighted by Gartner. It manages
ATMs, kiosks, Internet, mobile and other interactive client-oriented
self-service channels. Personalised services improve customer payment
experience, and empower targeted sales and marketing campaigns”.
To be
included in the Gartner’s report “MarketScope
for Multiregional Card Management Software”, a vendor had to have at least 30
production customers in 2 or more main world regions. The software had to
support major card programs, account types, issuing and acquiring
functionalities. Gartner evaluated vendors based on geographic and offering
strategy, product quality, customer experience, innovation and other criteria.
Customers were interviewed by Gartner as part of the Gartner research
methodology.
OpenWay
