Misys plc announced that Kazkommertsbank, the largest bank in Kazakhstan and one of the largest private banks in the CIS, has selected Misys Mobile to create a highly effective next-generation mobile banking service for its retail and corporate customers.
World-wide mobile banking usage is set to double over the next three years. According to Juniper Research, banks will be delivering mobile services to over 400 million customers by 2013. This growth will be as a result of an increase in customers realising the benefits of mobile banking, rather than a greater number of banks offering mobile services. Already around 80 per cent of banks across the world offer some form of mobile banking, reports Juniper. It will be the banks that can offer their customers something that differentiates them from their competitors that will gain most from this growth.
Misys Mobile is the leading next-generation mobile banking solution, powered by technology used in eight of the top 12 North American banks. Kazkommertsbank will be able to deliver mobile banking services via a broad range of channels, including smart phone apps, SMS/messaging and mobile web browsers. Customers will be able to select any of these ways of interacting with Kazkommertsbank, depending on what suits them best. They will also be able to set up a range of SMS or messaging alerts to help them manage their money and protect their accounts from fraud more effectively. What makes this solution different is that Kazkommertsbank customers will also be able to engage in SMS or other ways of conversation with their bank rather than being limited to receiving one-way alerts.
“In choosing Misys Mobile, we have selected a solution that we believe will keep us at the cutting edge of customer service, bringing us even closer to our customers. We want our customers to have the best banking experience whether that be the most sophisticated smart phone app, or the most satisfying SMS interaction,” states Mr. Ermek Shamuratov, Kazkommertsbank Managing Director.
Theo Simons, Regional Director, Misys CIS, comments, “We are delighted to be working with Kazkommertsbank on this exciting project. Kazkommertsbank has always been at the forefront of mobile banking and so we are especially honoured that they have selected Misys Mobile to help them maintain their leadership position in this market.”
Misys
