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PLUS Events


15.05.2013 – 16.05.2013   Amsterdam, Netherlands

Future Banking Techology and Strategy - Customer Acquisition and Retention

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Organizer ARENA,   www.arena-international.com
This unique banking event enables senior executives from technology, business development and operations at leading retail banks to evaluate and discuss solutions that will help increase customer acquisition and retention and improve operational efficiency.

Buyer Delegates
Senior business heads and operation leaders with decision-making authority and responsibility from the leading retail banks in EMEA are personally invited to the forum.

Invited delegates will include CIOs, CTOs and COOs and Heads/Directors of the following areas:

Technology
Infrastructure/IT
Architecture
ICT
Operations
Retail Banking
Innovation/Transformation
Branch Banking
Business Development/Sales
Distribution Services
Marketing
Customer Service
CRM
Mobile Banking
Online/Multichannel Banking
IT

Delegates
Banks are under constant pressure to have the most up-to-date technology at their disposal for customer retention and acquisition purposes and cost reduction. The banking industry, by nature, is constantly changing and evolving and as a key executive you need to keep up to date with all the latest developments in a rapidly-changing environment.

EBF Customer Acquisition & Retention 2013 is the event that creates and improves direct communication amongst the Retail Banking community within EMEA. It allows for an exchange of ideas and information aimed at business and product development, collaboration and strategic partnership.

EBF CAR 2013 provides two days of industry discussion and learning amongst leading banking executives. You will be able to gain a greater understanding of the current banking environment and the various products and services available to ensure your future customer needs are meet. EBF CAR 2013 will focus on a range of different issues that allow for the strategic development of the EMEA Retail Banking sector.

The contacts that you make at EBF CAR 2013 will enable you to further develop business relationships with your peers and colleagues as well as initiate solutions and ideas with new suppliers.

There is the opportunity to discuss major issues affecting your business with your peers through extensive networking and face-to-face meetings. You will be able to hold in-depth discussions with innovative suppliers providing solutions to your problems as well as meet and discuss key business issues with your colleagues. This is all supported by a series of informative seminars and discussion panels to provide intelligent insight into the future of the Retail Banking sector.

Suppliers
EBF Customer Acquisition & Retention 2013 is an opportunity to be involved in an intensive series of pre-arranged meetings with leading banking executives. Attendance at past European Banking forums has already shown itself to have immense benefits, where suppliers have developed new business opportunities, formed new relationships and undertaken major joint collaborations.

By attending EBF CAR 2013 you will gain a deeper understanding of client needs and what their strategic visions are. You will not only be able to meet and discuss business opportunities in pre-arranged face to face meetings but you will also be able to network with your peers during a number of social activities. Whatever product or service solution you offer to the banking community your attendance at EBF CAR 2013 will open new doors for future business.

Interested in attending? Please contact us for further information:

Nadine Placzek
EBF Forum Director
T: +44 (0)20 7936 6945
E: nadineplaczek@arena-international.com


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