Read in this issue:

• Andrey Korolev: the art of negotiation in Russia
• What's next?
• Ilya Ryaby: REMA's destiny is in its members' hands
• Banks and mobile operators: competition or synergy?
• Rostelecom: equal opportunities for the participants of E-Government project
• Electronic public services project and world best practices to the benefit of the state and the citizens
• Universal electronic card (UEK): at first hand
• Remote access of the populations to public services
• Will a “cloud” come to the bank?
• LAN ATM service: a new name with a 15-year old history of success.
• BS/2: SmartSafe.iQ – new horizons for self-service
• Changes in the Visa PCI DSS compliance program
• Cash Circulation + Self-service. Banking and Retail Russia/CIS 2011. The 3rd International Forum
• Calendar of Events September 2011 – November 2011