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18-05-09
Cisco to Small Business: Tips for Avoiding Cyber Crime

A cyber-crime battle has broken out across business networks nationwide, and it's not just enterprises in the line of fire. A study by Verizon Communications released in April found that one third of all 2008 data breaches came at the expense of businesses with 100 employees or less.

The scale of these breaches might not compare with those at their enterprise counterparts, but for small businesses, the sting of malware, botnets and Trojan horses can be just as sharp.

“A small business' attention to customers has to remain paramount,” says John N. Stewart, vice president and chief security officer at Cisco. “Security aimed at protecting your customers' information – as well as your own – must be an integral part of how you operate.”

Even as threats grow more exotic, small business owners can take some basic steps to reduce the risk of falling victim.

Step 1: Treat Your Business Like a Business

For many small businesses without dedicated IT personnel, the answer to technological needs is often a trip to the local retail store for an easily deployed piece of hardware. This saves on installation hassles, but it can also open up sensitive information to outside intruders. As a whole, built-in security features on devices designed for home use don't come close to those made for even the smallest businesses.

Step 2:Protect the Perimeter

An effective firewall essentially serves as a virtual barrier between your network and the outside world.

Even entry-level business-class firewalls provide essential security features such as packet inspection (to verify every piece of data that passes through them) and intrusion protection.

Firewalls can also function on a “white-list” basis, allowing nothing but data from approved domains to enter the network. This is especially important when it comes to the subset of malware-infected sites and e-mail attempting to pass itself off as having come from a legitimate organization.  

Step 3: Stay Updated

The people who create malware are both smart and relentless. Should new security technology effectively block their efforts, they simply adjust their tactics until they're able to avoid the existing traps.
“If the company whose security measure you're using says there is a new version, you have to get it, evaluate it, and ideally, deploy it,” says Stewart. “You absolutely have to keep your security posture current.”

Step 4: Pay Attention

Botnets – collections of malware-infected machines that can be unwittingly controlled by a third party for nefarious activities such as mass spamming – are especially dangerous because there's often little tactile evidence they're even present. The best botnets work in the background, offering slightly slower processor speed as the primary clue to their activity.

Numerous security companies have placed defense against botnets among their priorities, making updated anti-virus subscriptions and software patches all the more vital.

Step 5: Protect Yourself from the Inside

In January, a study from Purdue's Krannert School of Management quoted 46 percent of the American companies it surveyed saying that “laid-off employees are the biggest threat caused by the economic downturn.”

But it isn't just disgruntled employees who may create security breaches; employees who don't know how to properly protect assets can also pose a risk. That means businesses must foster a security-aware culture in which protecting data is a normal and natural part of every employee's job, providing the tools and education that employees need to keep their businesses secure.

Cisco

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