Banking sector of Azerbaijan from the client's perspective

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In the new global realities, the economy of Azerbaijan has grown significantly as a result of the expansion of foreign trade operations, and primarily due to higher oil and gas prices, as well as the partial replacement of Russia as an energy supplier for Western European countries. Senteo Inc. managing partner Alexey Veretenov tells The PLUS Journal about that and assesses the digitalization level in the republic’s banks. Based on the findings of the customer experience index study, our previous publications analyzed how modern customers influence the banking business in Armenia and Kyrgyzstan.

Journal:  PLUS №4 (312), 2024

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