Customer impressions of banks: the experience of Kyrgyzstan

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The banking sector of Kyrgyzstan sees a stable growth in financial indicators, which is attributed, inter alia, to the fact that the country is chosen by the citizens and businesses from Russia as a popular relocation destination. Managing Partner of Senteo Inc. Alexey Veretenov assesses the level of digitalization of banks in the Kyrgyz Republic.

Just as a reminder, our previous publication, based on the findings of the customer experience index study, analyzed how modern customers influence the banking business in Armenia.

Journal:  PLUS №3 (311), 2024

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